Shipping & Delivery

Shipping & delivery, made simple

When it ships, what it costs, and how to track it. Tap a topic to jump straight to the answer.

At a glance

When it ships, and what it costs

Free Standard shipping on AU orders over $160
Free Express shipping on AU orders over $249

Australia · Australia Post

  • Standard$8.99 · free over $160
  • Express$12.99 · free over $249

International · DHL Express

  • USA & NZ$40 · 3–5 days · free over $350
  • Europe$45 · 3–7 days · free over $350
  • Rest of world$65 · 3–7 days · free over $400

Delivery times are added on top of our 1–2 business day processing time. All prices in AUD.

The full details

Everything, categorised. Tap a topic above to jump straight to it.

Processing & dispatch

We're committed to getting your order to you as quickly as we can. Many of our pieces are handmade in our Sydney studio, and most orders are packed and dispatched within 1 to 2 business days.

During major sale periods this can take a little longer, and we'll always keep you posted. Shipping times below are then added on top of this processing window.

Made-to-order and pre-order pieces are crafted especially for you and ship within the timeframe shown on the product page (for example, within 4 to 6 weeks of your order date). As they go into production the moment you order, they can't be cancelled or changed. Express shipping speeds up delivery once your piece leaves us, but doesn't shorten the making time. If you need a piece by a particular date, please get in touch before ordering and we'll let you know honestly whether it's possible.

Australian shipping — Australia Post
  • Orders up to $160$8.99 standard shipping
  • Orders over $160Free standard shipping
  • Orders up to $249$12.99 express shipping
  • Orders over $249Free express shipping
International shipping — DHL Express
  • USA & New Zealand$40 · 3–5 business days
  • Europe$45 · 3–7 business days
  • Rest of the world$65 · 3–7 business days

Free shipping on international orders over $350 (USA, NZ & Europe) or $400 (rest of the world).

These times are estimates from Australia Post and DHL. We can't be held responsible for delays or items lost by the carrier once they're in transit — that's what shipping protection is for.

Shipping protection

At checkout you can add Shipping Protection to cover a parcel that's lost or damaged in transit. Shipping is beyond our control once it's posted, but protection lets us step in and sort a positive outcome for you.

Full terms are on our shipping protection page.

Taxes & duties

Duties and taxes are not included in your checkout total. They're set by the customs agency in the destination country and collected from the recipient at delivery. The Littl isn't responsible for these fees.

Where we can't ship right now

We're currently unable to ship to worldwide APO / military addresses, or to the following:

Afghanistan, Azerbaijan, Belarus, Cuba, French Polynesia, Honduras, Iran, North Korea, Libya, Nicaragua, Russian Federation, Sudan, Syria, Ukraine and Yemen.

Tracking your order

The moment your order ships, we email you a tracking link. You'll also find it in your account.

Track my order

View my orders →

Log in to see status and tracking for every order.

Where is my order?

Get in touch

Send your order number and we'll chase it up.

Returns & exchanges

See returns →

Not quite right? Here's how to swap it.

More questions

Browse the FAQ →

Sizing, care & everything else.